EVPL Outage in North NJ
UPDATE 5/17/13 6:20pm: All affected JerseyConnect customers have been up and stable since 3:50pm at the latest. Verizon continues working to resolve this issue as there are other Verizon customers still affected. Be aware that some libraries may experience additional circuit outages while Verizon continues to pursue a resolution. UPDATE 5/17/13 3pm: JerseyConnect has been [...]
JerseyConnect Spam Filter Service Change
Attention: Libraries with Spam Filtering from JerseyConnect A business licensure issue is forcing JerseyConnect to change to a new vendor for our spam filtering service. JerseyConnect operations staff have conducted a thorough search for a service that provides the same level of transparency and spam protection offered by the MXLogic service. We have selected EdgeWave [...]
Announcing new DNS infrastructure and management options
JerseyConnect has recently completed the conversion of our DNS infrastructure to allow self-service domain management. If you host your DNS with JerseyConnect, you will no longer need to open HelpDesk cases to make changes. You will always be able to contact JerseyConnect support to make DNS changes, so you can continue to enjoy the same [...]
RESOLVED: Webmail Running Slowly for Some Domains
Update: the backup process has completed and service has returned to normal for all hosted domains. If you continue to experience issues related to webmail, please contact JerseyConnect support. JerseyConnect support is aware of an issue causing slow response in webmail for some domains. This is being caused by a delayed backup process that we [...]
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