How to configure email clients for JerseyConnect email

This document will walk you through setting up major email clients to work with your JerseyConnect email service.

Quick Info

  1. Server name: webmail.yourdomain.org
  2. User name: your full email address
  3. Password: your email password
  4. Account type: IMAP
  5. SMTP Authentication enabled
  6. SSL disabled

Guides for Specific Clients

Outlook

Outlook 2010

  1. Start Outlook.
  2. On the File menu, click Info, and then click Account Settings.
  3. Select Account Settings from the drop-down list.
  4. On the Email tab, click New, select Email Account, and then click Next.
  5. Click to select the Manually configure server settings or additional server types check box, and then click Next.
  6. Click Internet E-Mail, and then click Next.
  7. In the Add New E-mail Account dialog box, click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  8. Follow these steps in the Add New E-mail Account dialog box:
    1. Click to select the Manually configure server settings or additional server types check box, and then click Next.
    2. Click Internet E-mail, and then click Next.
    3. Under User Information, follow these steps:
      1. In the Your Name box, type your full name.
      2. In the E-mail Address box, type your full email address.
    4. In the Account Type box under Server Information, click to select POP3 or IMAP:
      1. In the Incoming mail server box, type the name of the server. Type the server name in lowercase letters.The name is in the form of webmail.yourdomain.org.
      2. In the Outgoing mail server (SMTP) box, type the name of the outgoing email server. Type the server name in lowercase letters. This is the same as the incoming server name, above.
    5. Under Logon Information, follow these steps:
      1. In the User Name box, type your user name. The user name is your whole email address.
      2. In the Password box, type the password that your ISP provided.
      3. If you want Outlook to remember your email account password, click to select the Remember password check box.
    6. Click More Settings to open the Internet E-mail Settings dialog box.
      1. Click the Outgoing Server tab.
      2. Click to select My outgoing server (SMTP) requires authentication.
      3. Ensure that Use same settings as my incoming mail server is checked.
      4. Click OK to exit the Internet E-mail Settings dialog box.
    7. Click Test Account Settings. This feature calls a dialog box that shows in a step-by-step manner each testing phase of the configuration that you entered. At the end, a test message is sent. This message explains any changes that Outlook made to the initial setup.
    8. Click Next, and then click Finish.

Outlook 2007

  1. Start Outlook.
  2. On the Tools menu, click Account Settings.
  3. On the E-mail tab, click New.
  4. In the Add New E-mail Account dialog box, click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  5. Follow these steps in the Add New E-mail Accountdialog box:
    1. Click to select the Manually configure server settings or additional server types check box, and then click Next.
    2. Click Internet E-mail, and then click Next.
    3. Under User Information, follow these steps:
      1. In the Your Name box, type your full name.
      2. In the E-mail Address box, type your full e-mail address.
    4. In the Account Type box under Server Information, click to select POP3 or IMAP.
      1. In the Incoming mail server box, type the name of the server. Type the server name in lowercase letters. The name is in the form of webmail.yourdomain.org.
      2. In the Outgoing mail server (SMTP) box, type the name of the outgoing email server. Type the server name in lowercase letters. This is the same as the incoming server name, above.
    5. Under Logon Information, follow these steps:
      1. In the User Name box, type your user name. The user name is your whole email address.
      2. In the Password box, type the password that your ISP provided.
      3. If you want Outlook to remember your e-mail account password, click to select the Remember password check box.
    6. Click More Settings to open the Internet E-mail Settings dialog box.
      1. Click the Outgoing Server tab.
      2. Click to select My outgoing server (SMTP) requires authentication.
      3. Ensure that Use same settings as my incoming mail server is checked.
      4. Click OK to exit the Internet E-mail Settings dialog box.
    7. Click Test Account Settings. This feature calls a dialog box that displays, in a step-by-step manner, and a test message is sent. This message explains any changes that Outlook made to the initial setup.
    8. Click Next, and then click Finish.

Outlook 2003 and earlier

  1. Start Outlook.
  2. On the Tools menu, click to select E-mail Accounts.
  3. In the E-mail Accounts dialog box, click to select the Add a new E-mail Account option, and then click Next.
  4. In the Server Type dialog box, click IMAP, and then click Next
  5. In the E-mail Accountsdialog box, enter the required information by using the following guidelines:
    1. User Information
      • Your Name: This should be your full name.
      • E-mail Address: Your ISP provides this information.
    2. Logon Information
      • User Name: The user name is your whole email address.
      • Password: Enter the password that your ISP provided.
      • You may click to select the check box to have Outlook remember your e-mail account password.
    3. ServerInformation
      • Incoming Mail Server (IMAP): This is the name of the server that holds your messages before you download them to your computer. Type the server name in lowercase letters. The name is in the form of webmail.yourdomain.org.
      • Outgoing Mail Server (SMTP): This is the name of the outgoing e-mail server. Type the server name in lowercase letters. This is the same as the incoming server name, above.
  6. Click More Settings to open the Internet E-mail Settings dialog box.
    1. Click the Outgoing Server tab.
    2. Click to select My outgoing server (SMTP) requires authentication.
    3. Ensure that Use same settings as my incoming mail server is checked.
    4. Click OK to exit the Internet E-mail Settings dialog box.
  7. Click Test Account Settings. This is a new capability in Outlook. A test message is sent, explaining any changes that Outlook made to your initial setup.

[See http://support.microsoft.com/kb/287532 for more information]

Outlook Express / Windows Live Mail

Windows Live Mail 2011

  1. Start Windows Live Mail 2011. If the Add your email accounts page doesn’t appear when you first open the program, on the Accounts tab, above New Account, click Email.
  2. On the Add your email accountspage, do the following:
    1. In the Email address box, enter your e-mail address.
    2. In the Password box, enter your password. If you want Windows Live Mail to remember your password, select the check box next to Remember this password.
    3. In the Display name for your sent messages box, enter the name you want users to see when you send e-mail.
    4. Click Next.
  3. On the Configure server settings page, under Incoming server information, do the following:
    1. On the drop-down menu under Server type, select IMAP.
    2. Under Server address, enter your Incoming server name. Your incoming server name is in the form webmail.yourdomain.org.
    3. Under Log on user name, type your full e-mail address.
  4. Under Outgoing server information, do the following:
    1. Under Outgoing server, enter the name of your SMTP server. This is the same as your incoming server, above.
    2. Click the check box next to Requires authentication, and then click Next.
  5. On the Your email account was added screen, click Finish.
  6. On the Accounts page, click Close.

[See http://help.outlook.com/en-ca/140/gg316699.aspx for more information]

Windows Live Mail 2009

  1. Start Windows Live Mail. A wizard may run the first time it’s opened. If the wizard doesn’t run when you first open the program, do the following:
    1. On the Tools menu, click Accounts.
    2. In the Accounts page, click Add.
    3. On the Add an account page, click E-mail Account, and then click Next.
  2. On the Add an E-mail Account page, do the following:
    1. In the E-mail address box, enter your e-mail address.
    2. In the Password box, enter your password. If you want Windows Live Mail to remember your password, click the check box next to Remember password.
    3. In the Display Name box, enter your full name.
    4. Select Manually configure server settings for e-mail account, and then click Next.
  3. Under Incoming Server Information, do the following:
    1. In the drop-down menu under Incoming mail server is a <type> server, select IMAP.
    2. Under Incoming server, enter the IMAP server name. Your server name is in the form of webmail.yourdomain.org.
    3. Under Log on using, make sure that Clear text authentication is selected.
    4. Under Login ID (if different from e-mail address), type your full e-mail address.
  4. Under Outgoing Server Information, do the following:
    1. Under Outgoing server, enter the SMTP server name. Your outgoing server is the same as your incoming server, above.
    2. Select the check box next to My Outgoing server requires authentication, and then click Next.
  5. On the Your new account settings are complete page, click Finish.
  6. On the Accounts page, click Close.

[See http://help.outlook.com/en-ca/140/cc511401.aspx for more information]

Apple Mail

Apple Mail 3.0+ (OS 10.5 and later)

  1. Open Mail.
  2. If the “Welcome to Mail” assistant does not appear, choose Add Account from the File menu.
  3. Fill in the Full Name, Email address, and Password fields.
  4. Deselect “Automatically set up account” if it is enabled. Click Continue to proceed.
  5. Give your account a Description that is meaningful to you. It can be anything you want.
  6. Under Incoming Mail Server, enter the following:
    1. Under Account Type, click IMAP
    2. In the Incoming Mail Server box, enter webmail.yourdomain.org.
    3. In the User Name box, enter your full email address.
    4. In the Password box, enter your email password.
  7. Click Continue to proceed.
  8. Under Outgoing Mail Server, enter the following:
    1. In the Outgoing Mail Server box, enter webmail.yourdomain.org.
    2. Click Use Authentication to enable SMTP Authentication
    3. In the User Name box, enter your full email address.
    4. In the Password box, enter your email password.
  9. Click Continue to proceed.
  10. Verify your settings in the Account Summary. Click Take account online.
  11. Click Create to complete the process.

[See http://support.apple.com/kb/ht1277 for more information]

Apple Mail 2.0 (OS 10.4)

  1. Open Mail.
  2. Click Mail, and select Preferences.
  3. Open the Accounts tab, and click the ‘+’ (plus sign) to add an account.
  4. Select IMAP from the Account Type list.
  5. Give your account an Account Description that is meaningful to you. It can be anything you want.
  6. Under Full Name, enter your name as you would like it to appear when sending mail.
  7. Under Email Address, enter your email address.
  8. Click Continue to proceed.
  9. Under Incoming Mail Server, enter the following:
    1. In the Incoming Mail Server box, enter webmail.yourdomain.org.
    2. In the User Name box, enter your full email address.
    3. In the Password box, enter your email password.
  10. Click Continue to proceed.
  11. Under Outgoing Mail Server, enter the following:
    1. In the Outgoing Mail Server box, enter webmail.yourdomain.org.
    2. Click Use Authentication to enable SMTP Authentication
    3. In the User Name box, enter your full email address.
    4. In the Password box, enter your email password.
  12. Click Continue to proceed.
  13. Click Done to complete the process.

[See http://docs.info.apple.com/article.html?path=Mail/2.0/en/ml89.html for more information]