JerseyConnect Service Updates for 2012

February 14, 2012 in Announcements, Featured by Network Operations

Email Account Size Increased

Effective February 20, 2012, the disk space limit for all JerseyConnect hosted email accounts will be raised to 1GB per account.

JerseyConnect Cloud Storage Service

JerseyConnect is also pleased to announce a cloud storage service, available starting February 20, 2012. This service is available to complement a library’s existing backup strategy with storage at a remote site. Each library is entitled to 100 GB of space, regardless of use of any other JerseyConnect services.

Please note JerseyConnect cloud storage is provided as a self-managed backup solution and is not designed to host data for user access. As a self-managed service, periodic backups will not be maintained and deleted files cannot be restored by JerseyConnect staff – it is your backup.

Highlights:

  • 100 GB of cloud storage available to any library, regardless of use of any other JerseyConnect services
  • Convenient web interface, with WebDAV support and a suite of desktop tools available (see http://www.filerun.com for details)
     

For a demonstration of the service go to http://storage.jerseyconnect.net and login with – username: demo, password: d3m0pass.

To request your cloud storage space, just open a HelpDesk case and the JerseyConnect staff will be happy to get you set up.

JerseyConnect is Getting Social

You can now keep up with changes at JerseyConnect from your favorite social media account. Check the JerseyConnect website for details!

Finally, come join the customer forums on the redesigned JerseyConnect website. These forums are available for JerseyConnect customers to discuss their experience with JerseyConnect’s services, along with any issues affecting libraries in New Jersey. You can use your HelpDesk credentials or JerseyConnect email address and password to log in – no registration required!

Please note that the forums are not moderated or monitored by JerseyConnect staff, and are not a substitute for the HelpDesk system.

RESOLVED – Email Outage

January 24, 2012 in Announcements by Network Operations

*UPDATE*:

Email service on MX4.NJSL.ORG has been restored as of 12:20PM on 1/24/2012.

Emails sent and received on Monday 1/23 may not be available in the webmail interface.

Email spooled during the outage will be orderly released over the next several hours.

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One of the JerseyConnect email servers experienced a catastrophic disk failure that was unrecoverable. JerseyConnect staff is working to restore service to those affected, but the volume of data housed on this server is prolonging the restore process. Service may not be fully restored until sometime on Wednesday January 25th 2012. All inbound email from the Internet destined for the server will be spooled by the Mcafee Email Protection Service and released for delivery upon restoration of the server. The affected domains are as follows:

- bellepl.org
- bernardslibrary.org
- bhplnj.org
- boontonholmeslibrary.org
- bplnj.org
- butlerlibrary.org
- caldwellpl.org
- carteretfreepubliclibrary.org
- chesterlib.org
- denvillelibrary.org
- dowdell.org
- dunellenlibrary.org
- easthanoverlibrary.com
- edgewaterlibrary.org
- eopl.org
- fanwoodlibrary.org
- florhamparklib.org
- hardinglibrary.org
- harrisonpubliclibrary.org
- hpplnj.org
- jeffersonlibrary.net
- kinnelonlibrary.org
- lincolnparklibrary.org
- lindenpl.org
- mendhamboroughlibrary.org
- mendhamtwplib.org
- middlesexlibrarynj.org
- monmouthcountylib.org
- montvillelibrary.org
- mopl.org
- mountlaurellibrary.org
- mtlaurel.lib.nj.us
- oldbridgelibrary.org
- pequannocklibrary.org
- rahwaylibrary.org
- roselandlibrary.org
- roxburylibrary.org
- rtlibrary.org
- sbpl.info
- sclibnj.org
- sfplnj.org
- somervillenjlib.org
- sopl.org
- southplainfield.lib.nj.us
- southriverlibrary.org
- spartalibrary.com
- springfieldpubliclibrary.com
- trentonlib.org
- uclibrary.org
- uplnj.org
- westorangelibrary.org
- whartonlibrary.org
- whippanong.org
- willingboro.org
- wmlnj.org
- woodburylibrary.org
- wtpl.org

Email Outage

January 23, 2012 in Announcements by Network Operations

One of the JerseyConnect email servers experienced a catastrophic disk failure that was unrecoverable. JerseyConnect staff is working to restore service to those affected, but the volume of data housed on this server is prolonging the restore process. Service may not be fully restored until sometime on Wednesday January 25th 2012. All inbound email from the Internet destined for the server will be spooled by the Mcafee Email Protection Service and released for delivery upon restoration of the server. The affected domains are as follows:

- bellepl.org
- bernardslibrary.org
- bhplnj.org
- boontonholmeslibrary.org
- bplnj.org
- butlerlibrary.org
- caldwellpl.org
- carteretfreepubliclibrary.org
- chesterlib.org
- denvillelibrary.org
- dowdell.org
- dunellenlibrary.org
- easthanoverlibrary.com
- edgewaterlibrary.org
- eopl.org
- fanwoodlibrary.org
- florhamparklib.org
- hardinglibrary.org
- harrisonpubliclibrary.org
- hpplnj.org
- jeffersonlibrary.net
- kinnelonlibrary.org
- lincolnparklibrary.org
- lindenpl.org
- mendhamboroughlibrary.org
- mendhamtwplib.org
- middlesexlibrarynj.org
- monmouthcountylib.org
- montvillelibrary.org
- mopl.org
- mountlaurellibrary.org
- mtlaurel.lib.nj.us
- oldbridgelibrary.org
- pequannocklibrary.org
- rahwaylibrary.org
- roselandlibrary.org
- roxburylibrary.org
- rtlibrary.org
- sbpl.info
- sclibnj.org
- sfplnj.org
- somervillenjlib.org
- sopl.org
- southplainfield.lib.nj.us
- southriverlibrary.org
- spartalibrary.com
- springfieldpubliclibrary.com
- trentonlib.org
- uclibrary.org
- uplnj.org
- westorangelibrary.org
- whartonlibrary.org
- whippanong.org
- willingboro.org
- wmlnj.org
- woodburylibrary.org
- wtpl.org

Unplanned Email Server Maintenance

December 8, 2011 in Announcements by Network Operations

JerseyConnect Email Server MX4.NJSL.ORG will be taken offline for an undetermined duration starting at 6:30PM EST on 1/23/2012 to resolved logical disk inconsistencies.

EVPL Outage in North LATA

December 8, 2011 in Announcements by Network Operations

JerseyConnect is working with Verizon to resolve an unexpected circuit outage affecting EVPL customers in North LATA. Please check this page for updates as information becomes available.