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by Network Operations

JerseyConnect Service Updates for 2012

February 14, 2012 in Announcements, Featured by Network Operations

Email Account Size Increased

Effective February 20, 2012, the disk space limit for all JerseyConnect hosted email accounts will be raised to 1GB per account.

JerseyConnect Cloud Storage Service

JerseyConnect is also pleased to announce a cloud storage service, available starting February 20, 2012. This service is available to complement a library’s existing backup strategy with storage at a remote site. Each library is entitled to 100 GB of space, regardless of use of any other JerseyConnect services.

Please note JerseyConnect cloud storage is provided as a self-managed backup solution and is not designed to host data for user access. As a self-managed service, periodic backups will not be maintained and deleted files cannot be restored by JerseyConnect staff – it is your backup.

Highlights:

  • 100 GB of cloud storage available to any library, regardless of use of any other JerseyConnect services
  • Convenient web interface, with WebDAV support and a suite of desktop tools available (see http://www.filerun.com for details)
     

For a demonstration of the service go to http://storage.jerseyconnect.net and login with – username: demo, password: d3m0pass.

To request your cloud storage space, just open a HelpDesk case and the JerseyConnect staff will be happy to get you set up.

JerseyConnect is Getting Social

You can now keep up with changes at JerseyConnect from your favorite social media account. Check the JerseyConnect website for details!

Finally, come join the customer forums on the redesigned JerseyConnect website. These forums are available for JerseyConnect customers to discuss their experience with JerseyConnect’s services, along with any issues affecting libraries in New Jersey. You can use your HelpDesk credentials or JerseyConnect email address and password to log in – no registration required!

Please note that the forums are not moderated or monitored by JerseyConnect staff, and are not a substitute for the HelpDesk system.

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by Network Operations

BTOP Frequently Asked Questions

October 12, 2011 in Featured, Frequently Asked Questions by Network Operations

We have compiled answers to the most frequently asked questions about the State Library’s BTOP grant.

Why does my library not qualify for free PCs under the grant?
Only libraries who reported fewer than 3.55 PCs per 5,000 people in their service area in the January 2010 survey are eligible for free PCs.
My library was awarded PCs, but not enough to bring it up to this number. Why?
Each library was granted no more than its current number of PCs as reported on the January 2010 survey.
How was my library’s service area calculated?
Each library’s service area was calculated using 2000 Census data. However, if more than one library serves a particular city or town, the population was divided equally among all libraries serving it.
Will my library be able to take advantage of broadband upgrades if it does not appear on the spreadsheet?
Any library within the Verizon EVPL service area will be able to take advantage of discounted pricing on 10Mbps connections.

The State Library has set aside some funds for new network equipment for those libraries that would like to take advantage of this service but did not indicate their interest on the January 2010 survey. However, these funds are limited so equipment is not guaranteed.

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