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Proactive Monitoring
Alerts and troubleshooting if your connection goes down
Terms
JerseyConnect will proactively monitor your connection to our network, and will respond to an apparent outage in accordance with
the steps outlined in our outage policy. If you select self-management, or choose to use a device other than the provided router as a gateway, JerseyConnect staff cannot proactively respond to a loss of connectivity to your library.